TELL US ABOUT YOUR EXPERIENCE, GET A REWARD
Whether it was a lunch with an old friend, cake on a Sunday afternoon, an organic Vascobelo cracker at your home or your favorite coffee-to-go. We try to ensure that you get exactly the experience you deserve: high-quality food, a warm & friendly service, and a memorable experience. Indeed, we are continuously working on finding new ways to improve our service. Consequently, we now offer you the possibility to tell us about your experience and you will get a reward.
A MEMORABLE EXPERIENCE
At Vascobelo, treating our customers as if they were our friends is one of our most important values. We greet our customers, we thank them, and we ask how we can help them. It is almost as if it were an honor to welcome them, closely fitting the values within the Japanese culture. Therefore, we would love to hear about your time at Vascobelo, see what we do right and think of ways to improve.
Vascobelo has always put its people in the center of its universe; whether it is coffee producers, employees, or consumers. Together, we are jointly making it a success.
GET A € 5 VOUCHER FOR YOUR NEXT VISIT
This fall, we have created a 1-minute survey for our customers to give their opinions and perspectives about their time at Vascobelo. Whether you spend time at one of our locations, order a takeaway or get an at home-delivery, every single order will come with a scannable QR code where you will be able to fill in the Vascobelo survey and rate your experience. Once completed, you will receive a € 5 voucher for your next visit at your favorite Café-Brasserie.
We value your feedback, time and honesty, and will use the information you provide to improve our service. Thank you for your continuous support and loyalty.
